Guide to Hiring an MSP

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Many companies ask us what to look for when contracting with a company for IT support. So we put together this guide. If you are considering hiring a managed service provider this guide is a good place to start.

First, it is important to understand the difference between an IT break-fix company and a managed service provider. This post explains the difference. In our experience, companies get the best results working with a service provider that is tailored to their needs, so a specialized MSP. This has the highest cash cost but also the highest return on investment.

For more detailed information about when you should hire an MSP and more specifics about what to look for, read this post on how to hire an MSP for IT support.

When it comes time to interview an MSP take a look at these 10 questions to ask an MSP before you hire them. They will get you started.